Last Updated on January 2020

A refund can be requested via Official Email to admin@svgfexport.com explaining the concern and why this is requested.

A refund can not be processed after order confirmation and shipment are scheduled.

The only acceptable condition for a refund is Non Availability of Goods or a Long Delay in Availability.

Buyers can request via email for the refund at admin@svgfexport.com

The buyer needs to produce NOC and Consent from All Board Members or Partners of the Company.

Buyers can expect a refund in 15 to 45 working days once the request is received and accepted.

A refund can be requested only for the billed or paid amounts, no surcharges, interest, or other liabilities will be availed by the seller.

Refund Request is subject to management consideration and management has the right to review and process the request before accepting it.

Write us at Admin@svgfexport.com